Monday, September 24, 2012

You Say E-Call, I Say Nurse Call

In my free time, I coach speech and acting for a local high school forensics team. So between my job as a salesperson and my time as a coach, most of my life is focused on good communication. It was frustrating, therefore, to start working in the Senior Living industry trying to sell a product that seems to have a hundred different names.

Nurse call. E-call. Emergency Response System. Call Lights. Call Cords. Paging System. Resident Alarms. And that doesn't include the long list of systems which have become synonymous with the devices themselves. And each of these terms, depending on where you're from, can mean something entirely different!

Let's call the whole thing off!

It was during my first year at PalatiumCare that I learned via personal experience, that a "nurse call system" was the most commonly recognized term for the product that we provide. What that means to us is a system that allows residents to reach out to caregivers in emergencies and for every day assistance, that provides concrete information to administrators, and that allows multiple-facility companies to compare results and find trends. Basically, it's all about good communication.

To find out more about how PalatiumCare can improve communication for your facility, call 888-725-2848 or email sales@palatiumcare.com.

Kirt Graves
kgraves@palatiumcare.com

No comments:

Post a Comment