You Say E-Call, I Say Nurse Call

In my free time, I coach speech and acting for a local high school forensics team. So between my job as a salesperson and my time as a coach, most of my life is focused on good communication. It was frustrating, therefore, to start working in the Senior Living industry trying to sell a product that seems to have a hundred different names.

Nurse call. E-call. Emergency Response System. Call Lights. Call Cords. Paging System. Resident Alarms. And that doesn't include the long list of systems which have become synonymous with the devices themselves. And each of these terms, depending on where you're from, can mean something entirely different!

Let's call the whole thing off!

It was during my first year at PalatiumCare that I learned via personal experience, that a "nurse call system" was the most commonly recognized term for the product that we provide. What that means to us is a system that allows residents to reach out to caregivers in emergencies and for every day assistance, that provides concrete information to administrators, and that allows multiple-facility companies to compare results and find trends. Basically, it's all about good communication.

To find out more about how PalatiumCare can improve communication for your facility, call 888-725-2848 or email sales@palatiumcare.com.

Kirt Graves
kgraves@palatiumcare.com

Long time, no post

I probably shouldn't draw attention to the fact that this will be my first blog post of 2012. But the reason I haven't been posting is a great one: We've simply been too busy.

Since November of last year, PalatiumCare has entered several new states, we've traveled the country, we've introduced new products and devices, we've moved into a new office, we've added new dealers across the country, and we've had a lot of fun along the way. And so, I'm sorry not to have shared the journey with all of you.

I wish I could say that things have settled down, but they have not. New opportunities and new challenges are presenting themselves every day. A challenge for myself, however, is making sure that I make the time to share all the wonderful things that are happening here in the office and on the road. After all, one of PalatiumCare's greatest resources is our people. And their stories are worth sharing.

I also hope that this blog can be another avenue for folks to interact with PalatiumCare. Feel free to ask questions and share your experiences with us using the comments section of the blog. You can also get more information and interact with us by following @PalatiumCare on Twitter or liking our Facebook page. And, of course, our web site is constantly adding more information on PalatiumCare products and services.

Kirt Graves
kgraves@palatiumcare.com