Wednesday, August 24, 2011

I hate to sound like a used car salesman, but . . .


During conversations with potential buyers, I'm constantly thinking to myself, "Don't sound like a used car salesman!" Like most people, I've been approached with the hard-sell lines ("What will it take to get you to buy today?" "You can't afford not to own this!") one too many times. And I'm conscious of making sure that the process of buying a PalatiumCare system isn't nearly as uncomfortable or pushy as buying a car has been for me.

But I can't always write off what a car salesman has to say. I was going through my morning routine last week with the TV on in the background, when I heard a commercial for a local used car dealer. The bulk of the commercial was exactly what I expected – fast talking, tacky sound effects and a lot of yelling. At the end of the commercial, though, I heard something that caught my attention. One guy, without any of the noise around him, said, "Don't get what you pay for. Get more for what you pay." And I thought: That's exactly what I try to convey when talking about PalatiumCare!

When any company's quote comes in under a competitor price, the first question we're programmed to ask is, "What's missing? What aren't they providing that reduced the cost?" With PalatiumCare, there's no need to ask this question. Our wireless nurse call system is as reliable and feature-rich as any competitor, but at a fraction of the cost. What is missing is outrageous mark-ups, unnecessary licensing fees and hidden charges. Our pricing is upfront and honest. The proposal you sign represents the actual cost of installing a PalatiumCare system, giving you not only a great value, but peace of mind as well.

So at the risk of sounding like a used car salesman, you really can't afford not to look into a PalatiumCare system.

Kirt Graves
Sales Representative
kgraves@palatiumcare.com

Tuesday, August 9, 2011

Earn More Revenue for Senior Housing


In a sea of news stories declaring the end of American businesses, one industry that seems to be moving steadily onward is senior housing. The economy may be uncertain, but aging is definite. And seniors are looking for value when they choose a home. Seniors are looking for comfort, amenities, entertainment, and, above all, peace of mind. To increase the feeling of security, and add value to your senior housing property, consider installing a PalatiumCare Emergency Response System (ERS) with off-site monitoring.

What image do you see when you hear the words, "Help! I've fallen and I can't get up!"? If you're like me, you see an older woman in a track suit, lying on the floor, reaching for the phone which is just inches away. The commercial ads for personal emergency response systems are often-ridiculed and iconic. You can be sure that seniors have that image in mind when they're looking at moving into a retirement community, which is why so many seniors choose to purchase a personal emergency response system on their own dime.

The PalatiumCare ERS with off-site monitoring will give your residents the peace of mind they desire. ERS resident devices can be placed anywhere in the home or worn as a necklace or around the wrist like a watch. When a resident is in trouble, but can't reach the phone, they can call for help with their ERS device. Their call is received by a UL-listed call center, and a trained emergency response technician will immediately contact your resident's home. If the resident cannot answer, local emergency responders are dispatched promptly.

Residents can choose to add devices to their home at their own expense. Smoke detectors, door alarms and motion detectors are all available for individual purchase, giving residents the level of protection and monitoring they desire.

And the best part is that you can offer an emergency response system to your potential residents for a fraction of the cost of personal systems. PalatiumCare's unique, server-based design eliminates the high cost of standard emergency call systems, and the monthly charge for monitoring is 70%-80% less per resident than they would spend on their own. Bill your residents $10 or $12 a month for emergency response monitoring (still 50% less than some systems!), and the PalatiumCare ERS will pay for itself. Before you know it, offering emergency response monitoring will be an added source of revenue for your property. Roll the cost of the monitoring into the resident's monthly dues for easy payment. Residents will be happy to avoid the hassle of paying another bill, and they will be even happier knowing they'd be paying twice as much through an individual monitoring plan.

Adding PalatiumCare ERS with off-site monitoring will not only add value to your senior housing property, but it is also an opportunity to increase revenue.

To find out more about PalatiumCare ERS with off-site monitoring, contact a sales representative at 888-725-2848.

Kirt Graves
Sales Representative
kgraves@palatiumcare.com

Wednesday, August 3, 2011

The PalatiumCare Difference


THE FOLLOWING APPEARED IN THE FIRST ISSUE OF THE PALATIUMCARE NEWSLETTER, AND I THOUGHT IT WAS WORTH POSTING ON THE BLOG AS WELL. TO RECEIVE OUR QUARTERLY NEWSLETTER, E-MAIL KIRT AT kgraves@palatiumcare.com.

At PalatiumCare, our focus is always on those we serve. Our truly wireless nurse call system was designed after years of working face-to-face with administrators, care givers and residents, so the experience of using PalatiumCare is everything you want it to be and nothing you don't. We strive to remain affordable, easy and reliable. These aren't just words, but values upon which we base our reputation.

Affordable. PalatiumCare connects to your existing local network, so you don't have to purchase any new computers. Whether you want to access the system from one computer or 100 computers, there is no additional cost or licensing fees. Installing the wireless devices and system components takes a fraction of the time of hard-wired systems, saving time and money.

Easy. PalatiumCare is easy to use, easy to install, and easy to maintain. Innovative, accessible reporting makes it easy to know what it going on at your community any time from any computer on your network. Our user interface takes you step by step through all functions, from checking in a new resident to printing maintenance reports and analyzing care giver response times.

Reliable. PalatiumCare uses proven and tested Inovonics® technology. Battery back-up ensures that your PalatiumCare system keeps working even in an emergency. Dependable 24/7 monitoring will let you know right away if your system needs attention.

The benefits don't stop there. PalatiumCare is also proud of our three Es: Expandable, Escalation & Employees.

Expandable. Want to add new devices to your existing PalatiumCare system? No problem. New devices are easily installed and work from the moment they are learned into the system. Care givers can now closely monitor individual residents that require special attention, while allowing other residents the independence they desire.

Escalation. Every senior living community runs differently. At PalatiumCare, we don't tell you how to use our system. You tell us how you want to use our system. You can customize the order in which care givers are notified of alerts, set up separate notifications for different wings or buildings, and even receive notifications by email or text message if care givers haven't responded to a call in a pre-determined amount of time.

Employees. We take great pride in providing a service to our senior residents and the men and women who care for them. Every employee at PalatiumCare is knowledgeable and eager to help. If you'd like to learn more about PalatiumCare, a member of our dedicated sales team will visit you in your office and give a live demonstration of a working call system. If you're having a problem with your PalatiumCare system, trouble-shooting is built right into the system and tech support is available at any time.

These are just a few of the reasons that PalatiumCare stands out in a sea of nurse call options. For more information, contact a PalatiumCare representative at 888-725-2848.

Kirt Graves
Sales Representative
kgraves@palatiumcare.com