Monday, November 26, 2012

Disappearing Act

In recent months, we've learned that a couple major suppliers of nurse call systems are leaving the market. This will leave many facilities unable to purchase new equipment or call for service on a vital system within their building.

These companies go through a years-long process to phase out these systems. But with so many customers, and so many pressing concerns taking the attention of senior living administrators and owners, I would bet that many people will feel that their nurse call's disappearing act will come as a big, unpleasant surprise.

This situation highlights a problem that affects most nurse call companies. Because these proprietary nurse call systems only work with equipment created by the company, when the company goes out of business or discontinues a product, the customer is left with a non-functional system and tens of thousands of dollars of useless devices.

Before I explain how PalatiumCare resolves this issue, let me say that our company has no plans to leave the nurse call market. In fact, we feel like we're just getting started. However, if a plane were to fall from the sky and destroy PalatiumCare HQ, you can rest easy knowing that your investment is safe. PalatiumCare is non-proprietary, meaning that our equipment will work even if our software goes away.

PalatiumCare uses an Inovonics backbone, which continues to set the standard for wireless technology. We didn't feel the need to reinvent the wheel when it came to our devices, so the Inovonics backbone will work with other call systems if you decide that PalatiumCare just isn't working for you. Conversely, we can put our de-centralized operating system into any building that already uses Inovonics* technology. This not only allows for more flexibility during the life of your call system, but also provides an invaluable safety net in the unlikely event that something happens to us.

As the industry grows and changes, PalatiumCare is dedicated to staying non-proprietary and always using the most reliable technologies. So you'll never receive a letter from PalatiumCare indicating that you have to replace your entire nurse call system. Never.

To learn more about PalatiumCare or to find out if your system is one of those being phased out, call 888-725-2848.


*PalatiumCare uses the EN series of Inovonics technology.